Returns & Exchanges
At FLEXA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original box with all tags attached to ensure they are protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing